I will never use A Plus towing or the shop associated with them called E R Automotive in Saint Leonard ever again!!! To give more information on the issue, my back rear tire came off while driving. When the tow truck driver showed up, instead of jacking the rear of my truck up and putting the tire back on first, or even some kind of tire dolly, he just hooked a winch to the front of the truck and dragged it onto his flatbed without a tire or anything on it. After he dragged the truck onto his flatbed the dude just took off without saying another word. He did not ask me if i had a ride coming or if I needed a ride to the shop or anything, just took off. On top of that he never told me to follow him back to the shop I wanted it towed too, Which I don't know he even expected me to get there. Also, he took my entire key lanyard so I had no house key and was locked out when I finally got home. So later that evening when I called the shop I wanted my truck at, the guy said he never dropped my truck off there and did not know the name of the Tow Company, nor did I because I was not the one who called them. So I had to start calling multiple towing companies in the area until I finally figured out where my truck was. And once I found my truck they told me "oh since its already here do you want us to just give you an estimate for the work?". Not wanting to pay for towing fees twice I told them sure give me an estimate. Truck got there Thursday evening and they were supposed to call me Friday morning with an estimate and never did. Called them first thing Saturday morning and come to find out they're closed for the weekend. So Today, Monday, I call them again asking whats going on about my estimate and they wanted $1400 to fix the truck, parts, labor, and towing fee. I told them to not touch my truck anymore and that I am on my way to pick it up. Got to their shop to pick up my truck and on top of everything else, they killed my battery, which now also needs to be replaced. They wanted $1400 to fix it and I fixed it myself, with the help of some friends, for $125 (not including their $225 towing fee). Lesson learned. Fix stuff myself and don't deal with those people!!
Incredible customer service and one of the most honest mechanics I have ever met!!! I am so grateful we found a mechanic to regularly use and trust!!! We HIGHLY recommend ER Automotive!!!!
I sent my van there for repairs. They had it almost two weeks and did almost nothing. They said they found a bent valve and without doing hardly any further diagnosis tried to convince me to put in a new engine. When I asked for further testing they stopped talking to me. Trying to get a mechanic on the phone is like pulling teeth. They say they'll call me back but never do. I call them and it took ten tries over two hours to get them to even answer the phone. I ended up having them take the van somewhere else for service. I do NOT suggest this place for anything.
Honest mechamics
E R Automotive Inc is a US Car Repair based in Saint Leonard, Maryland. E R Automotive Inc is located at 605 Calvert Beach Rd, St Leonard, MD 20685, USA.
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